Frequently Asked Questions

Our MOQ is flexible. We accept small trial orders so you can validate product quality in your market before committing to larger volumes. Volume pricing tiers apply as quantities grow.

Sample lead time and mass production lead time are confirmed at quotation. Core components are kept in stock, which keeps production schedules short and reliable.

Yes. OEM/ODM is our core business — custom housing, branding, packaging and firmware/app configuration are all available. Samples are provided before mass production.

Yes. All FULLCOLORCAM cameras support ONVIF and GB28181 protocols, so they integrate with most third-party NVR platforms. They also pair with our Seetong cloud for zero-config P2P remote access.

Remote access works through the Seetong app on iOS and Android, and Seetong Client on Windows. No port forwarding needed — one-click NAT penetration via Seetong Cloud.

Traditional IR cameras switch to black & white at night. Full-color low-light cameras use a large-aperture sensor (F1.0) that keeps recording in vivid color even in near-darkness (0.1 Lux), so you can identify colors, faces and details instead of just silhouettes.

Every batch passes a 100% final inspection before shipment, with real footage captured from production units to verify image quality and night vision performance. Inspection video can be shared on request.

Standard trade terms apply (T/T, and other options discussed per order). We ship by express, air or sea freight depending on order size — delivery details confirmed at quotation.